have you ever heard of customer have to remind the travel agency to take down the customer particular details (such as passport no and expiry date)when issuing the air ticket?
well, i am such the customer who have to call up the travel agency to ask if they need our particular details!
what kind of service they are providing!!!!
the reason of why they didnt ask for our particular details is because they thought they have our particular details already and realised that those particular details are actually belong to other customers, not us.
beside they have forgotten to call and ask from us!!!
i was told that they would call and acknowledge once they receive the particular details via email asap.
it has been 2 days and no call from them, i even re-send it the next day.
somemore they dare to put the words BEST ITINERARY BEST PRICE BEST SERVICE in their leaflet...
what a shame....
i would advise all my friends dont ever book this travel agency...